CarSite: Contact us about a particular used car or with a general enquiry about ex fleet cars

Contact us

Support is a major part of the Carsite service. We appreciate that it can be a daunting experience purchasing your vehicle online - don’t worry, we are here to help you!

Contact us by email

You can contact Carsite about a particular car via the “ask a question” button on the car listing, or use this form for more general queries.

Further Help

Why not try our FAQs and Customer Guide? Or talk to us in person at our handover centre in Bedford by clicking the “Arrange a Viewing” option in any car listing. Information on how to get to us is below.

Contact us by phone

Call our customer support line 24/7 on 01234 761145

Where are we?

The vehicles are kept in a secure site; please refer to the location stated within each listing.

The full address and maps for each handover centre will be provided upon either requesting a viewing (from within the car listing), or having reserved a vehicle.

Please be aware - viewings are strictly by appointment, as your preferred vehicle will need to be brought out of storage and into the viewing and handover buildings.

We display what our customers say!

buyer photo “On the handover day i found everything as described down to the last blemish. The handover itself turned out to be a very enjoyable experience, i could not fault the friendly helpful staff. The way CARSITE operate is a lesson to others how it should be done.”

Our staff

The handover team

Strange as it may seem, our strict no sales pressure policy means that part of our Support Team’s job is leaving you alone to make your own mind up! However, if you have any questions before or after you’ve made your decision then our Handover Agents are here to help. They are dedicated to giving you a positive car buying experience.

Our customer service is not just good, it’s Award winning!

Behind the scenes

Behind the Carsite platform is a dedicated Head Office team, who are taking note of everything you say and developing the service to deliver you the best possible results.