Contact us
Support is a major part of the Carsite service. We appreciate that it can be a daunting experience purchasing your vehicle online - don’t worry, we are here to help you!
Contact us by email
You can contact Carsite about a particular car via the “ask a question” button on the car listing, or use this form for more general queries.
Further Help
Why not try our FAQs and Customer Guide? Or talk to us in person at our handover centre in Bedford by clicking the “Arrange a Viewing” option in any car listing. Information on how to get to us is below.
Contact us by phone
Call our customer support line 24/7 on 01234 761145
Where are we?
Our handover centre is conveniently located halfway between London and Birmingham at:
Please be aware - viewings are strictly by appointment, as your preferred vehicle will need to be brought out of storage and into the viewing buildings.
We display what our customers say!
“On the handover day i found everything as described down to the last blemish. The handover itself turned out to be a very enjoyable experience, i could not fault the friendly helpful staff. The way CARSITE operate is a lesson to others how it should be done.”
Our staff
The handover team
Strange as it may seem, our strict no sales pressure policy means that part of our Support Team’s job is leaving you alone to make your own mind up! However, if you have any questions before or after you’ve made your decision then our Handover Agents are here to help. They are dedicated to giving you a positive car buying experience.
Our customer service is not just good, it’s Award winning!
Behind the scenes
Behind the Carsite platform is a dedicated Head Office team, who are taking note of everything you say and developing the service to deliver you the best possible results.
Stock Notifications
Get email notifications of cars matching your requirements BEFORE they are advertised >>
Testimonials
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I have already seen similar cars on forecourts retailing for considerably more than I pai... read more
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Great car as described. Buy with confidence from a genuine, friendly and helpful company. ... read more
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Used carsite a few times. Always happy with the service. Cars have a great spec.... read more
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The customer service was excellent and I'd recommend this method of buying a car to anyone... read more
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Thoroughly recommend your company to friends and family. Thank you. ... read more
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The RAC inspection gives added peace of mind... read more
88 pages of testimonials & counting…
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